Returns & Exchanges

At Mockingbird, we want you to love every piece you wear, which is why we offer a seamless 30-day return window for all unworn apparel in its original condition. If your new look isn't quite right, our streamlined process ensures a quick exchange or a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Place the unworn clothing with original tags attached into the original shipping mailer or a secure box of your choice.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your refund has been processed.